Frequently Asked Questions

Secure payments. Verified trades. No chasing. No surprises.

Customer FAQ

Handyhand connects you with trusted local tradespeople. You post a job, receive quotes, choose a tradesperson, and make payment securely through Handyhand—we handle the process from start to finish.

No. All payments are made securely to Handyhand. We hold and manage the payment, ensuring the job is completed before funds are released to the tradesperson.

Yes, posting a job is completely free. You only pay once you’ve accepted a quote and are ready to proceed.

We work with vetted tradespeople and provide reviews and ratings. Plus, since payment is handled by Handyhand, you have an added layer of protection.

Most customers start receiving quotes within a few hours, depending on your location and the type of job.

Yes, you stay in control. Compare quotes, chat with tradespeople, and select the one that suits your needs and budget.

Because payment is handled by Handyhand, we can step in to help resolve issues before releasing funds, giving you peace of mind.

Tradesperson FAQ

This builds trust with customers and reduces no-shows, helping you focus on real, committed jobs.

Customers pay Handyhand upfront. Once the job is completed and confirmed, Handyhand releases the payment to you.

Respond quickly, provide clear quotes, and deliver quality work. Strong reviews will help you win more jobs over time.

All you have to do is send an email to partner@handyhand.co.za with your company name, contact person and contact number. We will contact you to go through the process.